FAQ

  • Ublooo

  • My account

  • My dashboard

  • Create my travel notebook

  • Get inspired

  • What is Ublooo?

    Launched in 2016, Ublooo is a website that enables you to keep all your travel memories in a single place: a customized space where you can create, save, and share your travel notebooks or itineraries.

    Ublooo is also a smart tool that allows you to find ideas for your future travels by browsing other community members' travel notebooks: new destinations, new itineraries, and useful contacts…

    Finally, Ublooo is a practical tool to request quotes and receive offers from professionals (DMC) present locally in the country of your next trip.

  • Why using Ublooo?

    You love travelling, and enjoy sharing your travel experiences with your friends and relatives? You have always dreamed of creating your own blog, but never did it because of complexity or lack or time? Then Ublooo is made for you!

    You can easily create your travel notebooks just by uploading your photos. If they are geolocalized, the points of interest are automatically positioned on the map and you can plot your itinerary in a single click. If your photos are not geolocalized, you can position them manually.
    Then you can comment your travel day-by-day, or according to tags (museums, castles, seaside…). Once you have created your travel notebook, you can keep it for yourself, share it with your friends and relatives, or make it public.

    You can also use Ublooo to get inspiration for future travels by browsing other community members' travel notebooks or ask for a quote from a professional who will create a tailor-made trip for you.

    Now, go and create your first travel notebook!

  • Is Ublooo free of charge?

    A traveler can create online travel notebooks in Ublooo for free, with photo storage limited to 5 Gb of photos stored per user account, approx. 1000 photos.

  • Is Ublooo available on all devices?

    Ublooo is a website available on different devices: desktops/laptops, tablets, and smart phones. The website can be accessed from any recent web browsers.

    For your convenience, you have a mobile application on smartphones: App Store Ublooo   Google Play Ublooo

  • Which browsers are compatible with Ublooo?

    Ublooo uses modern technologies that require relatively new browsers to work properly.

    Ublooo is supported by :

    • Chrome version 47 and higher
    • Firefox version 43 and higher
    • Safari version 9 and higher
    • Safari iOS version 9.2 and higher
    • Webview Android version 47 and higher
    • Edge experimental
    • Internet Explorer not supported

    To enjoy an optimal experience, we recommend you to use an up-to-date version of your browser.

  • How is Ublooo remunerated?

    As creating online travel notebooks in Ublooo is free of charge, you may wonder how we earn our living?

    Ublooo is also open to tourism professionals that we select. They publish travel suggestions, and can be contacted for customized quotes. The visibility we grant to those professionals is also a source of remuneration.

    We do not exclude other options in the future, but we want to keep transparent and we guarantee that we do not sell any of your personal data to a third party.

  • How to contact Ublooo?

    It is thanks to you that Ublooo will evolve, to better answer your needs. This is why we keep listening to you, and pay attention to your ideas, suggestions for improvement or new features! Do not hesitate to send a message.

    If you encounter technical issues, contact us We carefully conducted our tests, but you never know.

    We will answer to you as soon as possible.

  • Is it mandatory to create an account?

    If you only wish to browse other travelers' travel notebooks, then creating your own account is not mandatory.

    But if you want to create your own travel notebook, then you must comply with that step. We invite you to fill-in your profile carefully, it will allow you to have a customized dashboard. It is quick and easy, and for free. You can delete your account, as well as your photos and travel notebooks at anytime.

    I create my account

  • Why creating a travel notebook before completing my account?

    Once you have filled-in your email address, your username, and your password, we think it is logical to start and create your travel notebook right away. After all, you are here for that purpose!

    However, once you have created your first travel notebook, we invite you to complete your profile with care, in order to have a customized dashboard. Place the mouse pointer over your username, in the top right corner, and click « Account and Settings ». Add your photo. You can also complete the section « About me ». If you decide to make your travel notebook public, the information will allow other members of the Ublooo community to know which type of traveler you are.

  • I do not manage to connect, what should I do?

    Go to the Sign In.

    Check that the email address you entered for your account is correct.
    If you do not remember your password, click « Forgot your password? » and enter the email address of your account. We will send to you an email with guidelines to reset your password.

    If your connection attempts fail, contact us and we will do whatever is possible to help you.

  • I forgot my password, what should I do?

    f you do not remember your password, go to the Sign in page. Click « Forgot your password? », and enter the email address of your account. We will send to you an email with guidelines to reset your password.

    If your connection attempts fail, contact us and we will do whatever is possible to help you.

  • How to change my username?

    To change your username:

    • Go to your account: position the mouse pointer on your username in the top right corner, then click « Account and Settings »
    • On the tab « My profile », click the link « Update » next to « My username »
    • REnter your new username, enter your password and click « Update »

    Note : The URL that allows other members of the community to browse your dashboard specifies your username. If you change your username, your restricted / public URLs will also change.

  • How to change my email address?

    To change your email address:

    • Go to your account: position the mouse pointer on your username in the top right corner, then click « Account and Settings »
    • On the tab « My profile », click the link « Update » next to « My email »
    • Enter your new email, enter your password and click « Update »
  • How to change my password?

    To change your password:

    • Go to your account: position the mouse pointer on your username in the top right corner, then click « Account and Settings »
    • On the tab « My profile », click the link « Update » next to « My password »
    • Enter your new password, confirm it, then enter your current password and click « Update »
  • How to unsubscribe from Ublooo Newsletter?

    To unsubscribe from Ublooo Newsletter:

    • Go to your account: position the mouse pointer on your username in the top right corner, then click « Account and Settings »
    • On the tab « My profile », deselect « I would like to receive the Ublooo newsletter »
    • Click « Close » in the top right corner. The change is automatically saved. You will not receive emails from us any more.

    Note : Because we hate spams as much as you do, we only send newsletters for useful information: Ublooo new features, or breaking news.

  • How to change my profile picture?

    Your profile picture is set in your dashboard. To change it:

    • Go to your account: position the mouse pointer on your username in the top right corner, then click « Account and Settings »
    • On the tab « My profile », position the mouse pointer on the image, click the camera, then click « Change my avatar ».
    • Upload a new photo for your profile, and place it as you wish.
    • Save your new photo.
  • How to change my contact information?

    To update your contact information (first name, last name, address…):

    • Go to your account: position the mouse pointer on your username in the top right corner, then click « Account and Settings »
    • In the tab « my contact details », change the information as needed, and click « Save »
  • How do you use my contact information?

    The respect of your personal data is a matter to which we give importance. We commit to protect the data that you entrust us with. Browse our Terms and Conditions for more information.

  • How to delete my account?

    To un-register from our service:

    • Go to your account: position the mouse pointer on your username in the top right corner, then click « Account and Settings »
    • In the tab « Delete my account », click « Delete », then enter your password and click « Delete my account »

    Your account will be permanently deleted. Your travel notebooks and your photos will also be permanently deleted.

  • What is the use of the dashboard?

    Your dashboard contains all information related to your activity in Ublooo: your travel notebooks, your statistics, and a map with the countries you visited. It also contains a description and tags which show what type of traveler you are.

    From your dashboard, you can create, edit, and delete your travel notebooks.

    Your dashboard is accessible from a public URL, but only the travel notebooks that you made public, and the statistics related to public travel notebooks are visible.

  • How to add a cover image to my dashboard?

    To add a cover image to your dashboard:

    • Go to your dashboard.
    • Click the camera icon that appears in the upper part of the default cover image. A menu is displayed.
    • Click « Change image ». Upload the new cover image, and position it as you wish.
    • Save the new image.
  • How to replace my dashboard cover image?

    To replace your dashboard cover image:

    • Go to your dashboard.
    • Click the camera icon that appears in the upper part of the default cover image. A menu is displayed.
    • Click « Change image ». Upload the new cover image, and position it as you wish.
    • Save the new image.
  • What is the use of my description and the associated tags?

    This information is useful to the other members of the community when they browse your public travel notebooks. It allows them to know what kind of traveler you are, and to quickly see if your travel notebooks match with their own travelling plans.

  • How to change the general information displayed in my dashboard?

    To change the text displayed in the section « About me » or the tags associated with your traveler profile:

    • Go to your dashboard.
    • Click in the text block « About me », or click the tags.
    • Edit the information as needed, and save it.
  • How to delete a travel notebook?

    To delete a travel notebook:

    • Go to your dashboard.
    • Click the icon above the notebook to be deleted, then click « Delete the notebook »
  • How to change the information about the travel notebooks displayed in the dashboard?

    The information about the travel notebooks displayed in the dashboard are the ones you entered when you created your travel notebooks. To change the information, go to the section « Create my travel notebook » in the FAQ, and browse the following questions:

    • How to change my travel notebook cover image?
    • How to modify my travel notebook general information?
  • Why is the number of kilometers narrated on Ublooo set to 0?

    To see the number of kilometers narrated on Ublooo, for each travel notebook, you must plot the itinerary on the map by clicking the icon .

  • How to create my first travel notebook?

    Creating your first travel notebook in Ublooo is very easy, here are the steps to follow:

    • Register for free.
    • Enter general information about your travel: type a travel notebook name, choose a language, the visibility you wish to assign to the travel notebook, specify the country visited, the type of travel, the dates, activities, budget, then give a general description, and set a cover image.
    • Upload your photos. If they are geolocalized, the points of interest are automatically positioned on the map, and you can draw your itinerary in a single click. If they are not geolocalized, you manually position your photos. Then, you can add comments for each day of your stay, or for specific tags.
  • What is a point of interest?

    Your travel notebook is based on a series of points of interest.

    A point of interest combines a geographical position, a photo, a date, a title, and a comment. It is displayed as a point on a map. A point of interest is automatically positioned on the map if the corresponding photo is geolocalized. If the photo is not geolocalized, you can manually position the point of interest on the map, or enter a postal address by editing the point. You can comment your point of interest in the details region. Your itinerary is drawn as a line that connects the points of interest.

  • Can I keep my travel notebooks for myself?

    When you created your travel notebook, you chose the access level Public, Restricted, or Private under the tab « My sharing ». By default, your travel notebook is in Private mode. If you changed the default value and wish to restore the Private mode:

    • Go to your travel notebook.
    • Click the icon , a popup appears.

    • Click the link at the bottom of the popup, the notebook editing form appears.
    • In the tab "My sharing" select your new access level: private.

    • Click « SAVE ».
  • How do I make my travel notebook public?

    When you created your travel notebook, you chose the access level Public, Restricted, or Private under the tab « My sharing ». By default, your travel notebook is in Private mode. To change the access level to public:

    • Go to your travel notebook.
    • Click the icon , a popup appears.

    • Click the link at the bottom of the popup, the notebook editing form appears.
    • In the tab "My sharing" select your new access level: public.

    • Click « SAVE ».

    The form closes and an address appears in the popup. Share this address via facebook or email.

  • How can I share my travel notebook without making it public?

    When you created your travel notebook, you chose the access level Public, Restricted, or Private under the tab « My sharing ». By default, your travel notebook is in To change the access level to restricted:

    • Go to your travel notebook.
    • Click the icon , a popup appears.

    • Click the link at the bottom of the popup, the notebook editing form appears.
    • In the tab "My sharing" select your new access level: restricted

    • Click « SAVE ».

    The form closes and an address appears in the popup. Share this address with the people you want to authorize access to.

  • Can I use photos that are not mine?

    Ublooo has been created to enable you to publish your own photos. If you are missing a photo to illustrate a point of interest, you might be tempted to pick-up one on search engines, or on another web site. You must verify that such photos or images are copyrights free. Browse our Terms and Conditions.

  • Can a travel notebook have multiple contributors?

    You went on holidays together as a group, and you wish to allow each group member to publish his/her photos and comments in your travel notebook? This feature is not available yet, but it is coming soon.

  • What do you do with the photos I publish?

    The photos that you share are stored on Ublooo secured servers. You remain the owner of the photos and images, and you can delete them at anytime.

    Ublooo retains the right to delete without notice any photo that runs counter to the Terms and Conditions.

  • Is there a limited number of photos per travel notebook?

    Ublooo is designed to publish your best travel memories. Therefore, it is not intended to receive each and every photos that you took during your travel, but only those that you wish to retain or share.

    In the free version, the storage is limited to 5 Gb per user, which allows you to create numerous travel notebooks. It all depends on the number of travel notebooks and on the photos. If you reach that limit, contact us.

  • How to change my travel notebook cover image?

    When you created your travel notebook, you uploaded a cover image. To change it:

    • Go to your travel notebook.
    • Click the camera icon that appears in the upper part of the cover image to display a menu.
    • Click « Change image ». You can then upload another cover image and place it as you wish.
    • Save your new cover image.
  • How to modify my travel notebook general information?

    To modify the general information about your travel notebook:

    • Go to your travel notebook.
    • Place the mouse pointer over the white box that contains the general information about your travel notebook (visited countries, dates, budget etc.).
    • Click the pencil icon to open the edit form.
    • Modify the information as needed.
  • How to upload my photos?

    From your travel notebook map, you can:

    • Click the icon « Add a point of interest from a photo » : browse your computer and select the photos you wish add to your travel notebook.
    • Use the Drag&Drop feature. You can drag your photos from your folders and drop them on the map. For better performances, we recommend to drag a maximum of twenty photos at once.
  • Should I resize my photos before uploading them?

    If you wish to rework your photos (apply filters, edit colors...), we invite you to do it before uploading the photos to Ublooo. But you can crop and rotate your photos directly in Ublooo.

    To optimize the uploading response time, we resize the photos when we receive them. The proportions of your photos are kept, and we maintain the quality needed for a full-page printing in a photo album in A4 format.

  • Should I give a unique name to each photo?

    You have several photos with the same name on your computer? This is not an issue. You can upload them as is, we will assign them a unique identifier in our database.

  • Which photo formats are accepted (jpg, jpeg…)?

    We accept photos in .jpg and .jpeg, which is the most commonly used format. If you have other needs, contact-us, we will examine your request.

  • Will my photos be retouched?

    To optimize the uploading response time, we resize the photos when we receive them. The proportions of your photos are kept, and we maintain the quality needed for a full-page printing in a photo album in A4 format. We do not apply any filter or do any other editing.

  • Can I enhance my photos after uploading?

    You can crop, rotate your photos, and apply a zoom-in or zoom-out. If you wish to apply changes (color, light, contrast), we invite you to do it before uploading.

  • My photos are not geolocalized, how do I position them on a map?

    If your photos are not geolocalized, you must manually position your points of interest on the map. You can proceed in one of two ways:

    • If you wish to associate the photo with a city only, click the icon « Point of interest » and drop it at the right location on the map. You can zoom in the map to increase the location precision.
    • If you wish to associate your photo with a specific location, edit the point of interest:
      • click the thumbnail of the corresponding image or the icon of the « Point of interest » on the map. The photo of the point of interest is displayed in a larger size below the thumbnail.
      • Place the mouse pointer over that bigger image, click the pencil. The Edit form is displayed.
      • Enter a postal address.
  • How can I draw my itinerary?

    Your points of interest are positioned on the map, and you wish to plot your itinerary? Just click the icon that is displayed on the map, and your itinerary will be automatically plotted.

    Plotting your itinerary triggers the calculation of the travelled distance that will be displayed in your dashboard.

  • How can I modify the itinerary that is automatically plotted?

    If you wish to add a different waypoint, click the icon to add a point of interest manually.

  • I wish to add a point on the map, but I do not have any photo. How do I do?

    If you wish to add on the map a point of interest for which you do not have any photo, like a city where you just spent a night, add a waypoint by clicking the icon . We will add a generic photo by default.

  • How to specify different means of transportation?

    You travelled by car, by bus, by airplane, by boat, by horse... And you wish to show those different means of transportation on the map? Follow these steps:

    • Position all your points of interest on the map.
    • Draw your itinerary. By default, the means of transportation depends on the distance between 2 points of interest:
      • < 1 km : pedestrian
      • between 1 and 1000 km : by car
      • > 1 000 km : by airplane
    • Click one of the points of interest that defines the route segment you wish to edit. That point corresponds to the yellow point displayed in the middle of the transportation selector on the right side of the map. Select a means of transportation for each route (« going to » on the left, and « coming from » on the right).

  • How to give to my point of interest a name different than IMG1990.jpg for example?

    By default, your point of interest is assigned with the name of the file you uploaded. To rename your point of interest:

    • Select the point of interest to edit, by clicking the point on the map, or by clicking the thumbnail of the corresponding image. The photo of the point of interest is displayed in a larger size below the thumbnail.
    • Place the mouse pointer over that bigger image, click the pencil. The Edit form is displayed.
    • Change the name of the point of interest.

    You can also rename your points of interest when writing your comments.

  • How does Ublooo set the layout of my photos in the travel notebook?

    To ensure that your travel notebook is easy to read, Ublooo creates groups of 5 images maximum. For each group, Ublooo automatically calculates the layout that allows maximizing the image size.

    For example, if you have 20 images for a specific day, Ublooo automatically creates 6 or 7 groups of 2 to 5 images per group. Images are displayed in the chronological order they have been taken.
    To change the position of an image, change its timestamp by specifying another time or date in the future or in the past.

  • I have 3 photos for a specific day, and I wish to display the last one in a bigger size, how do I do?

    To ease your life, Ublooo automatically sets the layout of your photos based on the number of photos per day. For more information, go to: How does Ublooo set the layout of my photos in the travel notebook?

    You can change the order in which your photos are displayed by editing the time when a photo was taken:

    • Select the point of interest to edit, by clicking the point on the map, or by clicking the thumbnail of the corresponding image. The photo of the point of interest is displayed in a larger size below the thumbnail.
    • Place the mouse pointer over that bigger image, click the pencil. The Edit form is displayed.
    • Change the time.
  • What is the use of the photo tag?

    Your travel notebooks can be displayed in 2 different ways:

    • By day: it is the most common manner for long travels.
    • By tag: if you assigned a tag to your points of interest (city, museums, church...) and activate that option for your travel notebook, your travel will be displayed by tag, and not by day.

  • Can I replace a photo which is already in my travel notebook?

    Of course! To change a photo associated with a point of interest:

    • Select the point of interest to edit by clicking the point on the map, or the thumbnail. The photo associated with the point of interest is displayed in a larger size below the thumbnails.
    • Position the mouse pointer on that bigger photo, click the pencil. The edit form is displayed.
    • In the section « Point of interest illustration », position the mouse pointer on the photo, click the camera, then click « Change image ».
    • Select the new photo.
    • In the menu bar on the left, click the icon « Save image »
  • How to delete a photo from my travel notebook?

    Warning! When you delete a photo, you delete the point of interest! In other words, you delete the photo, as well as your comments and the point on the map.
    If you wish to keep the point of interest, and just change the photo, go to Can I replace a photo which is already in my travel notebook?

    To delete a photo and the associated point of interest:

    • Select the point of interest to delete, by clicking the point on the map, or by clicking the thumbnail of the corresponding image. The photo of the point of interest is displayed in a larger size below the thumbnail.
    • Place the mouse pointer over that bigger image, click the basket
    • Confirm the deletion.
  • How to write text in my travel notebook?

    Once you have uploaded your photos in your travel notebook, you can comment each point of interest in the details region:

    • In your travel notebook, scroll down to the layout part, where the notebook is displayed by day, or by tag.
    • By default, the region is in Edit mode.
    • Text fields are displayed below each block of images, and you can comment each point of interest, or a group of points of interest.
    • Enter comments related to the blocks as you wish.
    • Your work is automatically saved as you leave the edit region.

    Only the titles of the points of interest that have a description are displayed. This allows improving the layout. To see the result, switch to the View mode.

    To switch to View mode, click the icon « Inspect the notebook »

  • How to edit the text in my travel notebook?

    To edit the text in your travel notebook:

    • In your travel notebook, scroll down to the layout part, where the notebook is displayed by day, or by tag.
    • By default, the region is in Edit mode.
    • Text fields are displayed below each block of images, and you can comment each point of interest, or a group of points of interest.
    • Enter comments related to the blocks as you wish.
    • Your work is automatically saved as you leave the edit region.

    Only the titles of the points of interest that have a description are displayed. This allows improving the layout. To see the result, switch to the View mode.

    To switch to View mode, click the icon « Inspect the notebook »

  • How to see other travelers' travel notebooks?

    You wish to find ideas for an itinerary, a travel, or want to get tips?

    ",

    Ublooo home page displays a selection of travel notebooks. Click a travel notebook to view it.

    ",

    For a detailed search, go to the page Get inspired :

    ",
    • Enter your criteria: country, period of time.
    • ",
    • Click « filter » to display the travel notebooks that match your criteria.
    • ",
    • In the results list, click the travel notebook you wish to browse.
  • I like a traveler's travel notebook, how to see his/her other notebooks?

    To find all the public travel notebooks belonging to a user: go to his/her dashboard by clicking his/her profile photo.

  • Can I contact a traveler?

    You find a traveler's travel notebook interesting, and wish to contact the author to have more information about his/her travel? This feature is coming soon!

  • Can I follow a traveler?

    You found some travelers whose travelling style is the same of yours, and wish to receive an alert when they publish a new travel notebook? This feature is coming soon!

  • Some travel notebooks have a « PRO » tag. What does it mean?

    On Ublooo home page, or while performing a search, you noticed a « Pro » tag. It denotes travel suggestions made by a tourism professional. If you are interested in one of the suggested tour, we will put you in contact with that professional for a customized quote.

  • My searches do not return any results. Why?

    You ran a search on the page Get inspired but do not get any results? We suggest that you try again with fewer criteria to expand the scope of search.